July 3, 2003

Sp4 installed (2nd time around)

First time I tried to install Service Pack4 it complained it hadn't been able to do it and to either rollback or continue, rebooting into safe mode and recovering from the emergency repair disk.

At this point I had a horrible feeling it was going to be a long lunchbreak! A quick search on google came up with someone else who had a similar problem. Looking in svcpack.log I found the error messages
"An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work correctly.
***
Message displayed to the user: An error in updating your system has occurred.
Select 'OK' to undo the changes that have been made, or select 'Cancel' to quit. If you select 'Cancel', your system will be left in a partially updated state and may not work correctly
***
User Input: CANCEL
***
Service Pack 4 installation did not complete.
Windows 2000 has been partially updated and may not work properly. It is recommended that you use your Emergency Repair disk to repair your system. To do this, insert the Windows 2000 Setup Boot Disk into the floppy drive, restart your computer, and then select the Emergency Repair option.
***
Message displayed to the user: Service Pack 4 installation did not complete.
Windows 2000 has been partially updated and may not work properly. It is recommended that you use your Emergency Repair disk to repair your system. To do this, insert the Windows 2000 Setup Boot Disk into the floppy drive, restart your computer, and then select the Emergency Repair option.
***
User Input: OK

In the end I took a gamble, stopped all the extra services, exchange, norton anti-virus etc, cleared out the temp dirs and reapplied, this time saving the uninstall files onto a drive with more disk space (just in case - although i had 600MB free which should have been ok). This time it worked. One reboot and I'm running sp4...now to see if it's fixed the slow tape drive problem.

Posted by Andy at July 3, 2003 1:34 PM
Comments

hello

I've got the same error message on a new windows 2000 server (normal version + IIS + SQLServer 2000) with sp4 when I want to reinstall the sp4.
have you find a solution so that the sp4 can install to the end correctly ?

thanks

Posted by: barbier at December 17, 2003 11:26 AM

see http://www.absoblogginlutely.net/mtblogarchive/003650.php for my latest post on this which might help you Barbier!

Posted by: Me at December 17, 2003 6:55 PM

I had the same error today as well doing an installation of SP4 but all I had to do was re-attribute CTL3D.DLL to non-read only and it worked.. that file caused the entire installation to fail if it couldnt be over written

Posted by: Rico at December 29, 2003 6:36 PM