August 12, 2003

Wireless Update

After taking the wireless Access Point into the office and not getting it picked up on the lan at all with the snmp manager or my network scanner I sent an email off to Netgears Technical Support department yesterday requesting a RMA number. As yet I've not heard anything back (apart from an auto acknowledgement with a ticket number and a list of frequently asked questions, all of which have nothing to do with my problem). I took the unit back home to triple check on the original lan and it still didn't work there either - in fact it doesn't even light up the led on the hub to say there is an active connection (and yes I've tried a different network cable).

Posted by Andy at August 12, 2003 12:41 PM