After ringing Netgear after having no response on the email, and spending 9 minutes on hold I spoke to a techie who said that the problem was likely to do with having a duff power supply. If i installed the usb manager software and got some specific error messages - "Device not recognised" or "DSU not recognised" (or something like that) then the problem was definately a faulty psu. Seeing as though that was the error message I got when I installed the usb software I persuaded him to send me a replacement PSU and I don't need to send anything back so its a free replacement. The PSU comes from the netherlands so I have to wait a couple of days for it :-( Still I'll be glad to be wireless again! The daft thing is that the phone techies don't have access to the emails that are sent to the tech support address!
Posted by Andy at August 13, 2003 9:27 AM