Parents in Law got infected with Trojan.Ecure which so far is being really nasty to disinfect. Had to give up at midnight last night and I'll try again on sunday. In the meantime (for my reference) look at link1, link2, link3,link4
I ran through the clean of registry in safe mode but couldn't av clean as we couldn't find the av software on the machine.
Remote assistance was complaining that it couldnt allow me to request assistance - REALLY need to fix *that* so i can then remote control the pc and fix it.