VPN connections fixed at last

March 3, 2005 10:13 AM | | Comments (2)

For the past week I've had agro from two of our users who have recently had new laptops and been unable to vpn into our network. The vpn connection is established but no traffic is passed through to the lan. The weird thing is that the wireless card on one of the machines would pass traffic but the lan connection wouldn't. I spent about 5 hours troubleshooting this last week and thought I had a working solution until the next morning when it stopped working again.
This morning I spent an hour systematically working through symantecs troubleshooting guide and finally found this document:- Symantec VPN Client connectivity problems on IBM ThinkPad Laptops and guess what these new laptops are?
Turns out that IBM include some special software that automatically work out where you are connected and fiddle with the tcpip stack appropriately. As soon as I removed the IBM access software from running tasks I was able to ping the network - I was SOOO relieved as I really was starting to get worried about how I was going to fix this problem.

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2 Comments

By Amit [Netahoy] Agarwal on March 7, 2005 8:14 AM

IBM Access Connections was the best thing to happen, befor which the hassles of changing ips and other settings was a pain. In our setup we have every IBM book, old or new running this with multiple profiles for each office and special seetings.
I wished all other laptops had a smilar util to manage multiple profiles, users with Dell, Samsung, HP still have to fiddle before using their machine at other locations.
The best part is that I can set the default printers and proxy settings along with the profile. Fundo.

The only downside I have come across till date is that its a memory hogger.
P.S. Do u know of any other similar FREE/Shareware util which we can try out?
best0

By Mush on March 8, 2005 8:15 PM

Isn't it fun how manual-reading becomes such a huge part of your job?

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