Fifth Third have been looking at their competitors ad's too much.

You have probably seen the ads on tv for Capital One - where they are training the telephone guys to say NO all the time - well I think 53rd Bank have also been watching this too many times.
After not giving me a credit card and then sending a letter saying they want to do everything in their power, I arranged to get a secured credit card - apparently all I needed was a savings account with $300 in it....but they neglected to tell me that I'd only get a $300 limit on the card - not much use if I'm putting work expenses on it!
I come home, feeling annoyed that I wasted my trip to the bank (and they farted around before finally paying attention) and went to pay a bill online - you know, the service that is available 24 hours a day, 7 days a week - unless its Friday night and you have a bill to pay and the service is temporarily unavailable....or if you need to speak to customer service about online banking, then they are only open during business hours...grrrrr. I really need to change banks, one that provides a credit card, free checking, no atm charges and a decent online service - know any?
In the meantime I think I'll be fighting for a refund of my cheque charges and a closure of my account.