Gigafast resolution

March 28, 2007 7:18 AM | | Comments (4)

I heard back from the Better Business Bureau yesterday and it seems like Gigafast's response to all the complaints is to ignore them - Gigafast have an F rating with them (which is not good!) with 67 ignored complaints. Fortunately on the same day, I received a cheque from OnRebate as Microcenter paid the rebate instead. So it's a thumbs up for Microcenter - now all they have to do is respond to me about my upgrade to Vista that I was promised.

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4 Comments

By Dave S on April 8, 2007 3:52 AM

Hello,

I tried to upgrade the firmware on the WF719-CAPR and it conked out on me after I did this.

Did you get a reply back from Gigacrap?

dave

By Andy on April 8, 2007 1:16 PM

I never heard from gigafast, but i did get my refund, thanks to Microcenter stepping in. Gigafast is a company I'll never be buying from again.

By Mary Wong on April 9, 2007 2:42 PM

Does anyone out there know if Gigafast is still in operation? I am trying to get a warranty issue resolved for both a WF719-CAPR and the USB Adapter, and am getting nowhere with e-mails, faxes and phone calls. No one from Gigafast seems to be responding!

By peter on April 28, 2007 4:05 PM

I'd also like to know if they are still in operation. The phone number i have (1-888-433-6788) no longer works.

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